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Terms of Use

Last updated: July 13, 2026

Agreement to Terms

By accessing and using the polar-muse website and services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access our website or use our services.

Use of Services

Our services are intended for users who are at least 18 years old. By using our services, you represent that you are of legal age to enter into a binding agreement.

Permitted Use

You may use our website and services for lawful purposes only. You agree not to use our services:

  • In any way that violates any applicable national or international law or regulation
  • To transmit any unsolicited or unauthorized advertising or promotional material
  • To impersonate or attempt to impersonate polar-muse, our employees, or any other person or entity
  • In any way that infringes upon the rights of others
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services

Booking and Payment Terms

Booking Process

When you submit a booking request through our website, you are making an inquiry about our services. A binding contract is formed only when we confirm your booking in writing and you have paid the required deposit or full payment.

Pricing

All prices displayed on our website are in British Pounds Sterling (GBP) unless otherwise stated. Prices are subject to change without notice, but changes will not affect bookings that have already been confirmed in writing.

Payment

Payment terms will be outlined in your booking confirmation. We typically require a deposit at the time of booking with the balance due before the travel date. Accepted payment methods will be specified during the booking process.

Cancellation and Refunds

Cancellation policies vary depending on the service booked and will be clearly stated in your booking confirmation. Generally, deposits are non-refundable, and cancellations made close to the travel date may result in forfeiture of all payments made.

Travel Documentation

You are responsible for ensuring that you have all necessary travel documents, including valid passports, visas, and any required health certificates or vaccinations. polar-muse is not responsible for any costs or consequences resulting from inadequate documentation.

Changes to Itinerary

While we make every effort to adhere to published itineraries, circumstances may require changes to routes, accommodations, or activities. We reserve the right to make such changes and will notify you as soon as reasonably possible.

Liability

polar-muse acts as an intermediary between you and various travel service providers. While we carefully select our partners, we are not liable for the acts, errors, omissions, representations, warranties, or negligence of any third-party service providers.

To the fullest extent permitted by law, polar-muse shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your use of our services.

Travel Insurance

We strongly recommend that all travelers obtain comprehensive travel insurance covering trip cancellation, medical expenses, emergency evacuation, and personal liability. Insurance is not included in our service prices unless explicitly stated.

Health and Safety

You are responsible for assessing whether a tour is suitable for your health, fitness level, and personal circumstances. Please inform us of any medical conditions or special requirements when booking.

Intellectual Property

The content on our website, including text, graphics, logos, images, and software, is the property of polar-muse and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

User Content

If you submit reviews, comments, or other content to our website, you grant polar-muse a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and publish such content.

Links to Third-Party Websites

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, secure, or error-free.

Indemnification

You agree to indemnify and hold harmless polar-muse from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms of Use.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Scotland.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised terms.

Contact Information

If you have any questions about these Terms of Use, please contact us:

polar-muse
42 Buchanan Street
Glasgow G1 3HL
United Kingdom
Email: [email protected]

polar-muse

Creating meaningful travel experiences since 2014

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Email: [email protected]

Address: 42 Buchanan Street, Glasgow G1 3HL, United Kingdom

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